YONGTAO · LEGAL# Yongtao Sanya · Privacy Policy
Last updated: April 19, 2026
This Policy is established in accordance with PRC Personal Information Protection Law (PIPL), EU GDPR, and similar regulations.
## 1. Information We Collect
### 1.1 Information You Provide
- Identity (name, gender, DOB, nationality, ID type & number — for legal check-in)
- Contact (phone, email, address)
- Payment (card last-4 + brand only; full PAN handled by Stripe, never stored)
- Preferences (room, floor, pillow, dietary)
### 1.2 Automatically Collected
- Device & browser info (model, OS, IP, timestamps)
- Usage behavior (paths, dwell time, clicks)
- Cookies (see Cookie Policy)
## 2. How We Use
| Purpose | Legal basis |
|---|---|
| Performing your reservation | Contract necessity |
| Check-in & police filing | Legal obligation |
| Customer service | Legitimate interest |
| Personalization & marketing | Your consent |
| Fraud prevention | Legitimate interest |
## 3. Sharing
We share only the minimum information necessary with:
- Payment processors (Stripe / WeChat Pay / Alipay)
- Travel platforms (only if you booked via OTA)
- Police (per Chinese law)
- Judicial authorities (per legal process)
We **never** sell your information.
## 4. Storage & Security
- Stored in China (Volcano Engine / Tencent Cloud Shanghai zones).
- AES-256-GCM encryption for sensitive fields.
- TLS 1.3 end-to-end.
- MLPS 2.0 Level 3 compliant.
- Retention: 5 years (PRC Hotel Administration Rules).
## 5. Your Rights
Per PIPL, you may exercise the following rights via privacy@yongtaohotel.com:
- Right to know & decide
- Right to access & copy
- Right to rectify
- Right to delete
- Right to withdraw consent
- Right to data portability (JSON / CSV)
- Right to complain (CAC)
## 6. Minors
We do not knowingly collect info from minors under 14. If discovered, we delete immediately.
## 7. Cross-border Transfer
If you book from overseas, your data may be transferred to our China servers. We have completed CAC filing.
## 8. Contact
DPO: dpo@yongtaohotel.com
Address: 195 Yuya Rd, Jiyang District, Sanya, Hainan · Legal Dept